Sortimize Collection Sort Privacy Policy

*Sortimize Collection Sort* (the “App”), provided by *Podo Pals by Digital Pals* (“we,” “us,” or “our”), provides automated product sorting and collection management services (the “Service”) to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

## Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account that are necessary to provide the Service. This may include information relating to your Shopify store, products, collections, inventory, product listings, sales channels, and store owner information such as name, email address, phone number, and business address, where made available through Shopify.

Additionally, we collect certain technical and operational information necessary to operate, maintain, and improve the App. This may include application logs, error information, usage information, IP address, browser and device information, and information relating to interactions with the App.

We collect personal information directly from you, through your Shopify account, or using technologies such as cookies, log files, pixels, and similar technologies where applicable. Log files may record information such as IP address, browser type, referring and exit pages, and date and time information. These technologies are used primarily for security, troubleshooting, analytics, and improving the performance and reliability of the App.

## How Do We Use Your Personal Information?

We use the personal information we collect in order to provide, operate, maintain, and improve the Service.

Additionally, we may use this information to:

•⁠ ⁠Provide and maintain the App and its features;
•⁠ ⁠Automatically sort and manage products within Shopify collections;
•⁠ ⁠Analyze and improve the performance and functionality of the App;
•⁠ ⁠Monitor and troubleshoot errors and technical issues;
•⁠ ⁠Maintain the security and reliability of our systems;
•⁠ ⁠Communicate with merchants regarding the App and related services; and
•⁠ ⁠Comply with applicable legal and regulatory requirements.

We may also use aggregated or anonymized information for analytics, reporting, and improving our services. Such information will not be used to identify individual merchants or customers.

## Sharing Your Personal Information

We may share personal information with trusted third-party service providers that assist us in operating and providing the App.

These service providers may include:

•⁠ ⁠*Amazon Web Services (AWS):* We use AWS infrastructure to host and store application data and technical information.
•⁠ ⁠*Google Analytics:* We may use Google Analytics to understand how the App is used, analyze performance, and improve the Service.

These service providers may process information on our behalf and are permitted to use such information only as necessary to provide their services to us.

We may also disclose personal information where required to do so by law, regulation, legal process, or governmental request, or where necessary to protect our rights, users, property, or the security of the App.

## Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

## Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information.

If you would like to exercise any applicable privacy rights or have questions regarding our privacy practices, please contact us using the information provided below.

## Data Retention

We retain personal information only for as long as reasonably necessary to provide the Service, maintain the security and functionality of the App, comply with our legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required for these purposes, we may delete or anonymize it in accordance with our data retention practices.

## Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, the App, or for other operational, legal, or regulatory reasons.

Any updates will be reflected by publishing the revised Privacy Policy through an appropriate channel.

## Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a privacy-related request or complaint, please contact us at:

*Podo Pals by Digital Pals*
*Email:* [email protected]
*Address:* 30 N Gould St, Sheridan, WY, 82801, US